Customer-Driven Innovation: Agricultural Drones and Data Systems
As technology advances, we are quick to exploit it to make our agricultural drones and data systems the best they can be. Innovation without purpose, however, is a trap we choose to avoid. At Agribotix, product innovations are inspired by customer need. Our product development and customer service teams work together to ensure that feedback from the people using our hardware and software every day is translated into continuous improvement of our current line and drives development of future products.
The teams collaborate to create accurate documentation and user manuals. Our user documentation is comprehensive and easy to understand, thanks to their close coordination and integration of customer feedback. When a customer experiences a problem or misunderstanding with our hardware, we find the solution and evaluate whether the product or documentation can be improved so that all customers can benefit.
New software features are typically in direct response to our users. Our customer support groups and product groups meet frequently and customer feedback is directly involved in the product development process. Features like higher resolution output, the ability to view results directly in the browser and field level weather are all in the product because of user requests. And that doesn’t count the back-end where we have engineered a system that can process a virtually-infinite number of jobs in parallel to enable us to maintain rapid product delivery, even during peak drone flying times.
Each of our EnduroTM agricultural drone systems are rigorously tested from end to end. Each Enduro quad copter completes at least four test flights prior to delivery. During flight testing, the quad copters are put through all possible flight phases: automatic flight missions, manual flight, return-to-launch, and emergency landings. Each RGB and NDVI camera is also flown to ensure good lens focus and adequate vibration damping. Finally the images are processed via the Agribotix FarmLensTM cloud-based software to test final product quality.
In addition, the Agribotix research and development team is always looking for ways to make our solutions deliver more value for our customers. By testing alternate types of cameras and sensors, we can make sure that both our drones for farming and our data services are on the cutting edge of the industry. Agribotix looks ahead to new developments in drone technology that will improve our agricultural UAV systems. When a new piece of technology is identified, for instance, a new GPS receiver, we apply our rigorous testing regime to fully understand the spectrum of potential benefits, as well as any downsides.
By listening closely to our customers and challenging ourselves to respond, Agribotix continuously improves our products to perform better and make our customers’ jobs easier. From start to finish, Agribotix agricultural drones and data solutions make it easy for farmers to get the actionable agricultural intelligence that they need to boost yields, lower input costs, and increase profits.